InSurvey experienced a major incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 20, 2025, 07:11 PM UTC
Type: Incident Duration: 5 minutes Affected Components: Knowledge base (docs.insurvey.com) Oct 20, 19:11:10 GMT+0 - Investigating - Knowledge base (docs.insurvey.com) cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 20, 19:16:23 GMT+0 - Resolved - Knowledge base (docs.insurvey.com) is now operational! This update was created by an automated monitoring service.