InSurvey experienced a major incident on December 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 20, 2025, 09:08 PM UTC
Type: Incident Duration: 21 minutes Affected Components: Knowledge base (docs.insurvey.com) Dec 20, 21:08:18 GMT+0 - Investigating - Knowledge base (docs.insurvey.com) cannot be accessed at the moment. This incident was created by an automated monitoring service. Dec 20, 21:29:23 GMT+0 - Resolved - Knowledge base (docs.insurvey.com) is now operational! This update was created by an automated monitoring service.