InSurvey experienced a major incident on January 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 24, 2026, 09:36 PM UTC
Type: Incident Duration: 5 minutes Affected Components: Knowledge base (docs.insurvey.com) Jan 24, 21:36:35 GMT+0 - Investigating - Knowledge base (docs.insurvey.com) cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 24, 21:41:48 GMT+0 - Resolved - Knowledge base (docs.insurvey.com) is now operational! This update was created by an automated monitoring service.