InSurvey experienced a minor incident on April 9, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 09, 2026, 08:15 AM UTC
Type: Incident Duration: 3 hours and 31 minutes Affected Components: Core API, Print and receipt API, Messaging and notification API, Content Delivery Network (CDN), Report and analysis export API, Respondent interface, Administration interface, Authentication platform Apr 9, 08:15:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 9, 11:46:13 GMT+0 - Resolved - This incident has been resolved. Apr 9, 08:30:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 9, 09:23:10 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.