InSurvey incident

Multi-factor authentication activation for all customers

Minor Resolved View vendor source →

InSurvey experienced a minor incident on May 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 04:00 AM UTC
Resolved
May 12, 2026, 04:00 AM UTC
Duration
—
Detected by Pingoru
May 12, 2026, 04:00 AM UTC

Update timeline

  1. resolved May 12, 2026, 04:00 AM UTC

    Type: Maintenance Affected Components: Print and receipt API, Messaging and notification API, Report and analysis export API, Respondent interface, Content Delivery Network (CDN), Core API, Administration interface, Authentication platform May 12, 04:00:00 GMT+0 - Identified - As part of our ongoing security improvements, we will enable Multi-Factor Authentication (MFA) for all customers during the scheduled maintenance window. This change is intended to enhance account security and protect against unauthorized access. Users may be prompted to configure MFA upon their next login after the maintenance is completed.