InStride incident

Corporate website Down

Critical Resolved View vendor source →

InStride experienced a critical incident on September 29, 2021 affecting InStride Corporate Website, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2021, 11:27 PM UTC
Resolved
Sep 30, 2021, 12:09 AM UTC
Duration
41m
Detected by Pingoru
Sep 29, 2021, 11:27 PM UTC

Affected components

InStride Corporate Website

Update timeline

  1. investigating Sep 29, 2021, 11:27 PM UTC

    We are currently investigating the issue.

  2. investigating Sep 29, 2021, 11:30 PM UTC

    We have identified that the root of this incident is tied to an outage at the vendor (WPengine and Cloudfare). We have been in contact with them and will keep this page updated with the status of Corporate Website outage.

  3. investigating Sep 30, 2021, 12:06 AM UTC

    Issue has been resolved. Site is back up .

  4. resolved Sep 30, 2021, 12:09 AM UTC

    This incident has been resolved.