InStride incident

Site Reliability issues

Critical Resolved View vendor source →

InStride experienced a critical incident on October 24, 2023 affecting InStride Learner Experience - Landing Pages, lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2023, 10:27 PM UTC
Resolved
Oct 25, 2023, 03:51 AM UTC
Duration
5h 23m
Detected by Pingoru
Oct 24, 2023, 10:27 PM UTC

Affected components

InStride Learner Experience - Landing Pages

Update timeline

  1. investigating Oct 24, 2023, 10:27 PM UTC

    InStride is currently investigating a technical issue with it's platform. Technical teams are currently working on the fixes.

  2. identified Oct 24, 2023, 10:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 25, 2023, 03:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 25, 2023, 03:15 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 25, 2023, 03:51 AM UTC

    The issue has been resolved. Thank you.