InStride incident

Authentication issue with the InStride Platform

Major Resolved View vendor source →

InStride experienced a major incident on October 30, 2023 affecting InStride Learner Experience - Landing Pages, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:20 PM UTC
Resolved
Oct 30, 2023, 08:44 PM UTC
Duration
23m
Detected by Pingoru
Oct 30, 2023, 08:20 PM UTC

Affected components

InStride Learner Experience - Landing Pages

Update timeline

  1. investigating Oct 30, 2023, 08:20 PM UTC

    We are investigating authentication issue with the InStride Platform.

  2. identified Oct 30, 2023, 08:43 PM UTC

    The issue has been identified as an Auth0 outage.

  3. resolved Oct 30, 2023, 08:44 PM UTC

    The issue has been resolved. Thank you.