InStride incident

System Outage

Critical Resolved View vendor source →

InStride experienced a critical incident on August 31, 2021 affecting User Portal and InStride System and 1 more component, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 08:12 PM UTC
Resolved
Aug 31, 2021, 11:40 PM UTC
Duration
3h 27m
Detected by Pingoru
Aug 31, 2021, 08:12 PM UTC

Affected components

User PortalInStride SystemAdmin Portal

Update timeline

  1. investigating Aug 31, 2021, 08:12 PM UTC

    We are currently experiencing Issue affecting Landing Pages and Leads submission due to AWS outage.

  2. resolved Aug 31, 2021, 11:40 PM UTC

    AWS outage is resolved, InStride services are restored.