Instatus incident

Incorrect validation emails

Minor Resolved View vendor source →

Instatus experienced a minor incident on February 20, 2024, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2024, 10:05 AM UTC
Resolved
Feb 20, 2024, 10:56 AM UTC
Duration
50m
Detected by Pingoru
Feb 20, 2024, 10:05 AM UTC

Update timeline

  1. identified Feb 20, 2024, 10:05 AM UTC

    Our system sent incorrect custom domain validation emails. If it's the first alert you get for a while, then your domain is correctly configured. The false alarms and incorrect domain status on your dashboard seems to be caused by an incorrect CAA validation by our provider (Vercel) We're still investigating the issue, and opened a support case with them. But rest assured, your domains are correctly configured and there won't be any disruptions..

  2. resolved Feb 20, 2024, 10:56 AM UTC

    The issue is now resolved. Your custom domain setup on your dashboard should look ok. Vercel informed us that they rolled back a recent change they did, which should fix the issue..