Instapage incident

Lead Notification Delay

Notice Resolved View vendor source →

Instapage experienced a notice incident on November 21, 2018, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2018, 07:04 PM UTC
Resolved
Nov 21, 2018, 10:20 PM UTC
Duration
3h 16m
Detected by Pingoru
Nov 21, 2018, 07:04 PM UTC

Update timeline

  1. monitoring Nov 21, 2018, 07:04 PM UTC

    We have noticed that a queue has been created on our servers, which is causing the email Lead Notifications, as well as the Leads sent to 3rd party CRMs to be delivered with a certain delay. Please rest assured, no leads have been lost, everything is being captured instantly in the Leads Dashboard. Our engineers are monitoring the situation as server load has already been lightened.

  2. resolved Nov 21, 2018, 10:20 PM UTC

    The queue has been cleared and leads are now arriving as expected.