Instapage incident

Live pages and application outage

Major Resolved View vendor source →

Instapage experienced a major incident on February 5, 2020 affecting pageserve.co and Application (app.instapage.com) and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2020, 02:46 PM UTC
Resolved
Feb 05, 2020, 03:57 PM UTC
Duration
1h 10m
Detected by Pingoru
Feb 05, 2020, 02:46 PM UTC

Affected components

pageserve.coApplication (app.instapage.com)pagedemo.coLanding Page Servers

Update timeline

  1. monitoring Feb 05, 2020, 02:46 PM UTC

    Our application and landing page servers are currently experiencing an outage, but our team managed to identify and resolve the issue and we are now monitoring it. However, we recommend pausing any paid traffic to your landing pages until this is permanently resolved. Thank you for your patience and we apologize for the inconvenience.

  2. resolved Feb 05, 2020, 03:57 PM UTC

    We can confirm that both the application and landing page servers are fully operational now and the issue has been completely resolved. We want to apologize and assure you that we will take any necessary measures to prevent this from happening again in the future.