Instapage incident

Application outage

Notice Resolved View vendor source →

Instapage experienced a notice incident on July 3, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2020, 11:59 AM UTC
Resolved
Jul 02, 2020, 10:00 PM UTC
Duration
Detected by Pingoru
Jul 03, 2020, 11:59 AM UTC

Update timeline

  1. resolved Jul 03, 2020, 11:59 AM UTC

    app.instapage.com experienced a partial outage last night and the application could not be accessed for a total of three hours. The outage was caused by a DNS error which was quickly identified by our engineering team and a fix was deployed. The initial fix was not propagating fast enough so our team has deployed a secondary solution which helped bring everything back to normal after four hours from the initial report. We want to apologize and assure you that our team is looking into what caused this outage and take the necessary measures to prevent it from happening again.