Instapage experienced a major incident on October 19, 2020 affecting Application (app.instapage.com), lasting 4h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Application (app.instapage.com)
Update timeline
- identified Oct 19, 2020, 05:43 AM UTC
We are experiencing an outage, and the Application hasn't been running for a few hours. We identified the problem and we are working on a fix.
- monitoring Oct 19, 2020, 08:00 AM UTC
A fix was implemented two hours ago, and we are in the monitoring phase. The app is working, but there can still occur some disruptions until the database fully recovers.
- resolved Oct 19, 2020, 10:41 AM UTC
We have monitored the application database, and it has fully recovered. The app was down for approximately five hours, between 2 AM and 7 AM UTC. No live pages should have been affected during this time.