Instapage experienced a major incident on September 30, 2021 affecting pageserve.co and Application (app.instapage.com) and 1 more component, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 30, 2021, 03:22 PM UTC
We are currently experiencing an outage at the application level and also intermittently for some of the live pages. We noticed the inconsistencies began around 14:00 (UTC timezone). Our entire team is already working on resolving this incident as soon as possible, but we recommend pausing any paid traffic to your landing pages until this is permanently resolved. We appreciate your patience and understanding while we are working on this.
- resolved Sep 30, 2021, 06:01 PM UTC
Our team managed to implement a fix and both the application and live pages are currently working as expected. We want to apologize again for any inconvenience caused and let you know that we will continue monitoring the situation, to ensure that we can avoid any other similar issues in the future.