Instapage experienced a major incident on February 21, 2022 affecting pageserve.co and pagedemo.co and 1 more component, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 21, 2022, 06:38 AM UTC
We are currently experiencing some DNS issues, and the live pages are down. We recommend pausing any paid traffic to your landing pages until this is resolved. Our team is working on it and it should be fixed shortly. We appreciate your patience and understanding while we are working on this.
- monitoring Feb 21, 2022, 08:49 AM UTC
A fix has been implemented, and we are monitoring the results. The pages started to recover, and they will soon work 100%. Please test them on your end, and start sending traffic again as soon as they work.
- resolved Feb 21, 2022, 10:04 AM UTC
We monitored the fix, and all is working as intended. The issue is solved, networking works correctly, and all services are available. Our service responsible for page generation of Thor pages experienced connection issues. Because of that, Thor pages were unavailable, live pages without valid cache were affected and unreachable (404). We have updated our monitoring tool to avoid this kind of issue in the future. Thanks for your understanding!