Instapage incident

Intermittent issues for some live pages

Notice Resolved View vendor source →

Instapage experienced a notice incident on August 29, 2022, lasting 9d. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2022, 05:31 PM UTC
Resolved
Sep 07, 2022, 05:58 PM UTC
Duration
9d
Detected by Pingoru
Aug 29, 2022, 05:31 PM UTC

Update timeline

  1. investigating Aug 29, 2022, 05:31 PM UTC

    We are aware of an intermittent and sporadic issue affecting requests. How to identify the issue: a browser notification will include the message "Our systems have detected unusual traffic from your computer network." What is being done: - the team is working to identify a possible workaround - the team has escalated to the highest level of support with the Cloud Service Provider We apologize if you were among the users who experience this issue, and we thank you for your patience and understanding!

  2. monitoring Aug 30, 2022, 08:32 PM UTC

    A promising workaround has been implemented on the backend. We are continuing to work with our service provider and monitor the situation.

  3. resolved Sep 07, 2022, 05:58 PM UTC

    The workaround currently in place has proved to be effective. We have not received any further reports of this issue, but we will continue to monitor the situation. Should you encounter this problem again, please report it to our Support team. Thank you for your understanding.