Instapage incident

Partial application instability and 404 errors for some live pages

Major Resolved View vendor source →

Instapage experienced a major incident on November 14, 2022 affecting pageserve.co and Application (app.instapage.com) and 1 more component, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 06:54 AM UTC
Resolved
Nov 14, 2022, 09:19 AM UTC
Duration
2h 24m
Detected by Pingoru
Nov 14, 2022, 06:54 AM UTC

Affected components

pageserve.coApplication (app.instapage.com)pagedemo.coLanding Page Servers

Update timeline

  1. investigating Nov 14, 2022, 06:54 AM UTC

    We are currently experiencing a partial outage at the application level and some live pages return 404 errors. Our team is working on resolving this incident as soon as possible, but we recommend pausing any paid traffic to your landing pages until this is permanently resolved. We appreciate your patience and understanding while we are working on this.

  2. resolved Nov 14, 2022, 09:19 AM UTC

    The issue has been traced to a DDOS attack, which has been handled by the team and all is working as expected now. The app is stable and the affected pages should now be back up.