Instapage experienced a major incident on February 7, 2023 affecting Application (app.instapage.com) and Landing Page Servers, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 07, 2023, 07:18 PM UTC
We are experiencing an outage at the application level. The landing pages are not affected. We identified the problem and we are working on a fix, the app is expected to be up again in 30 minutes.
- monitoring Feb 07, 2023, 08:09 PM UTC
The app is working now, but some disruptions may still occur until the system is fully stable. Most of the pages were not affected by this incident, as they were cached on our servers, but some of them might have returned a temporary 404 status code.
- identified Feb 07, 2023, 08:38 PM UTC
The app has now recovered. Some live pages are experiencing 404 status errors. If you are impacted, we recommend pausing any paid traffic to your landing pages until this is resolved. Our team is working on it and it should be fixed shortly. We appreciate your patience and understanding while we are working on this.
- resolved Feb 07, 2023, 10:07 PM UTC
The app is stable now and the landing pages are up and running. If there are any pages still returning 404, please make sure to clear your browser cache. In case of any lingering issues that may be related to this incident, please reach out to our team. We appreciate your patience and understanding while our team worked on resolving this.