Instapage incident

Application partial outage

Major Resolved View vendor source →

Instapage experienced a major incident on February 22, 2023 affecting pageserve.co and Application (app.instapage.com) and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2023, 05:39 PM UTC
Resolved
Feb 22, 2023, 06:58 PM UTC
Duration
1h 18m
Detected by Pingoru
Feb 22, 2023, 05:39 PM UTC

Affected components

pageserve.coApplication (app.instapage.com)pagedemo.coLanding Page Servers

Update timeline

  1. investigating Feb 22, 2023, 05:39 PM UTC

    We are experiencing increased number of errors both on the Instapage Application and landing pages. Our team is currently investigating the issue.

  2. monitoring Feb 22, 2023, 06:35 PM UTC

    Our team has found the root cause and the fix has been applied. We are currently monitoring the situation.

  3. resolved Feb 22, 2023, 06:58 PM UTC

    The app is stable now and the landing pages are up and running. If there are any pages still returning 404, please make sure to clear your browser cache. In case of any lingering issues that may be related to this incident, please reach out to our team. We appreciate your patience and understanding while our team worked on resolving this.