Instapage incident

Cloudflare API service outage causing issues with new subdomains connection & SSL encryption.

Notice Resolved View vendor source →

Instapage experienced a notice incident on November 2, 2023, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2023, 06:35 PM UTC
Resolved
Nov 05, 2023, 05:53 PM UTC
Duration
2d 23h
Detected by Pingoru
Nov 02, 2023, 06:35 PM UTC

Update timeline

  1. investigating Nov 02, 2023, 06:35 PM UTC

    Clients may experience issues with publishing pages on new subdomains. Subdomains recently set up via CNAME return an "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" error on the live URL, due to inability to complete the connection and apply the SSL certificate. More information on the Cloudflare status page: https://www.cloudflarestatus.com/. Once we have more information about the progress, we will update this incident accordingly. Thank you for your patience!

  2. resolved Nov 05, 2023, 05:53 PM UTC

    Cloudflare API services are operational: https://www.cloudflarestatus.com/ Enabling SSL certificates is possible again and connecting new subdomains should not pose issues going forward. If there is any delay with the SSL application, please reach out to our team.