Instapage incident

Lead capture service disruption

Notice Resolved View vendor source →

Instapage experienced a notice incident on October 1, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2019, 11:10 AM UTC
Resolved
Oct 01, 2019, 04:45 AM UTC
Duration
Detected by Pingoru
Oct 01, 2019, 11:10 AM UTC

Update timeline

  1. resolved Oct 01, 2019, 11:10 AM UTC

    Our engineers have identified an error with our Lead Capturing system. There was a 50-minute downtime (4:45 AM - 5:35 AM UTC) in which leads were not entering the Leads Dashboard, nor were they captured anywhere on our platform. All of our systems are now fully operational and new leads are being correctly captured. We apologize for the inconvenience caused and we're working on implementing additional preventive measures to avoid such errors in the future.