Instapage incident

Application responsiveness difficulties

Notice Resolved View vendor source →

Instapage experienced a notice incident on November 26, 2019 affecting Application (app.instapage.com), lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2019, 02:48 PM UTC
Resolved
Nov 26, 2019, 06:00 PM UTC
Duration
3h 12m
Detected by Pingoru
Nov 26, 2019, 02:48 PM UTC

Affected components

Application (app.instapage.com)

Update timeline

  1. identified Nov 26, 2019, 02:48 PM UTC

    We've noticed the application is currently experiencing a heavier load balance and parts of the application may take longer to load or won't load at all. We have identified the root cause and are working on deploying a permanent fix, which will take effect shortly. Please note that no live pages or leads have been affected by this. Thank you for your understanding.

  2. resolved Nov 26, 2019, 06:00 PM UTC

    Our team managed to resolve the incident. The application is stable and fully functional now, however, there might still be inconsistencies regarding the page Preview mode. We will keep monitoring the application and ensure that we eliminate any inconsistencies.