Instapage incident

Live pages and application outage

Major Resolved View vendor source →

Instapage experienced a major incident on December 16, 2019 affecting pageserve.co and Application (app.instapage.com) and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2019, 11:53 AM UTC
Resolved
Dec 16, 2019, 02:26 PM UTC
Duration
2h 32m
Detected by Pingoru
Dec 16, 2019, 11:53 AM UTC

Affected components

pageserve.coApplication (app.instapage.com)pagedemo.coLanding Page Servers

Update timeline

  1. identified Dec 16, 2019, 11:53 AM UTC

    We are experiencing an outage at both the application and landing page servers levels. The issue has been identified and we are working on resolving it as soon as possible. We advise pausing paid traffic to your landing pages until this is permanently resolved. Thank you for your understanding.

  2. resolved Dec 16, 2019, 02:26 PM UTC

    The incident has been resolved and all systems are fully operational now. We apologise for the inconvenience and we will make sure to improve our systems and avoid these situations in the future. Thank you for your patience.