Instabug incident

Dashboard and SDK APIs are down for some users

Major Resolved View vendor source →

Instabug experienced a major incident on June 25, 2025 affecting Core and DSYM Upload and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 01:59 PM UTC
Resolved
Jun 25, 2025, 03:58 PM UTC
Duration
1h 59m
Detected by Pingoru
Jun 25, 2025, 01:59 PM UTC

Affected components

CoreDSYM UploadWeb AppAPM

Update timeline

  1. investigating Jun 25, 2025, 03:20 PM UTC

    No new events being ingested

  2. identified Jun 25, 2025, 03:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 25, 2025, 03:25 PM UTC

    Dashboard is up and running

  4. monitoring Jun 25, 2025, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 25, 2025, 03:58 PM UTC

    This incident has been resolved.