Instabug Outage History
Instabug is up right nowPingoru has recorded 17 incidents for Instabug: 6 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 21 of 720 (3%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 3 of 720 (0%) |
| October 2026 | 0 | 0 of 508 (0%) |
Incidents, newest first
Major September 13, 2026 Partially dashboard degradation 2h 43m
Started Sep 13, 2026, 03:00 PM UTC· resolved Sep 13, 2026, 05:44 PM UTC
- identified Sep 13, 2026, 05:18 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 13, 2026, 05:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 13, 2026, 05:44 PM UTC
This incident has been resolved.
Minor July 8, 2026 Elevated latency and delayed data loading 1h 13m Core, DSYM Upload, Web App, APM and 10 more
Started Jul 08, 2026, 12:38 PM UTC· resolved Jul 08, 2026, 01:51 PM UTC
- monitoring Jul 08, 2026, 12:38 PM UTC
Beginning around 13:00 UTC on July 7, 2026, some customers may have experienced slower load times and delays in data appearing on their dashboards. We traced the cause to elevated load on part of our core infrastructure and have applied mitigations, including scaling the affected systems. Service performance has largely recovered. We are actively monitoring the situation and rolling out additional safeguards to prevent recurrence. We will post further updates as they become available.
- resolved Jul 08, 2026, 01:51 PM UTC
Fixes rolled out and the incident has been resolved.
Minor June 10, 2026 Delayed Data Processing 20h 34m
Started Jun 10, 2026, 07:05 PM UTC· resolved Jun 11, 2026, 03:39 PM UTC
- identified Jun 10, 2026, 07:05 PM UTC
We're currently experiencing delays in processing and displaying some incoming data. New crash reports, performance monitoring metrics (app launches, network requests, traces, and screen visits), and session analytics may appear with a lag or be temporarily incomplete in your dashboards. Our engineering team has identified the cause and is actively working to restore normal processing speeds. No data is being lost. Affected information will be processed and appear once the backlog clears.
- identified Jun 10, 2026, 07:34 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 11, 2026, 07:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2026, 03:39 PM UTC
This incident has been resolved.
Notice June 4, 2026 Service Disruption 12m
Started Jun 04, 2026, 10:56 AM UTC· resolved Jun 04, 2026, 11:08 AM UTC
- resolved Jun 04, 2026, 11:47 AM UTC
Affected: APM, Dashboard, Crashes, Chats, Surveys Start: June 4, 2026 at 10:56 UTC Resolved:June 4, 2026 at 11:08 UTC Some users experienced intermittent issues with SDK data ingestion and dashboard access during this window. The team identified the issue and restored capacity. All services are now operating normally.
Major November 23, 2025 Data ingestion is down 2h 17m Web App, APM
Started Nov 23, 2025, 05:56 PM UTC· resolved Nov 23, 2025, 08:13 PM UTC
- identified Nov 23, 2025, 05:56 PM UTC
There is an issue with ingesting the data into our databases, we are currently working on a fix, it has been down for the past 1.5 hours. No data loss is expected
- monitoring Nov 23, 2025, 07:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 23, 2025, 08:13 PM UTC
This incident has been resolved.
Notice November 6, 2025 Partial Service Outage 40m DSYM Upload, Web App, APM
Started Nov 06, 2025, 12:56 PM UTC· resolved Nov 06, 2025, 01:36 PM UTC
- resolved Nov 06, 2025, 12:56 PM UTC
we experienced an unexpected outage lasting around 40 minutes, causing partial unavailability and degraded performance across core services. Systems were restored after mitigation steps, and services are now operating normally.
Minor October 20, 2025 Resources Throttling 2h 44m Core
Started Oct 20, 2025, 04:54 PM UTC· resolved Oct 20, 2025, 07:38 PM UTC
- monitoring Oct 20, 2025, 04:54 PM UTC
Earlier today, AWS had operational issues with no effect on our APIs & Dashboards https://health.aws.amazon.com/health/status We've just started experiencing throttling to some of our infrastructure on AWS that are degrading our services
- resolved Oct 20, 2025, 07:38 PM UTC
All systems are operational
Major June 25, 2025 Dashboard and SDK APIs are down for some users 1h 59m Core, DSYM Upload, Web App, APM
Started Jun 25, 2025, 01:59 PM UTC· resolved Jun 25, 2025, 03:58 PM UTC
- investigating Jun 25, 2025, 03:20 PM UTC
No new events being ingested
- identified Jun 25, 2025, 03:24 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 25, 2025, 03:25 PM UTC
Dashboard is up and running
- monitoring Jun 25, 2025, 03:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 25, 2025, 03:58 PM UTC
This incident has been resolved.
Major May 19, 2025 Dashboard is unstable due to configuration issues 1h 43m DSYM Upload, Web App, APM
Started May 19, 2025, 12:04 PM UTC· resolved May 19, 2025, 01:48 PM UTC
- investigating May 19, 2025, 12:26 PM UTC
Dashboard is unstable due to configuration issues
- identified May 19, 2025, 12:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 19, 2025, 12:37 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 19, 2025, 01:11 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 19, 2025, 01:29 PM UTC
We are continuing to monitor for any further issues.
- resolved May 19, 2025, 01:48 PM UTC
This incident has been resolved.
Minor January 6, 2025 Certain crash reporting pages are experiencing performance issues or delays 1d Core
Started Jan 06, 2025, 06:00 PM UTC· resolved Jan 07, 2025, 06:24 PM UTC
- investigating Jan 06, 2025, 06:00 PM UTC
1/6/2025 4:50pm GMT: Certain crash reporting pages are experiencing performance issues or delays. Investigation started
- identified Jan 06, 2025, 07:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 06, 2025, 08:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 07, 2025, 06:24 PM UTC
This incident has been resolved.
Notice December 29, 2024 Legacy versions of the SDK sessions processing for counts went down 1h 47m
Started Dec 29, 2024, 12:00 PM UTC· resolved Dec 29, 2024, 01:47 PM UTC
- resolved Dec 29, 2024, 04:07 PM UTC
12:00pm GMT: Part of the sessions processing for counts went down -for legacy versions of the SDK-. We're working on restoring it. 1:47pm GMT: Issue fixed, and new sessions are being processed normally.
Notice December 9, 2024 Processing new sessions rate has slowed and was restored 7h 22m
Started Dec 09, 2024, 04:07 PM UTC· resolved Dec 09, 2024, 11:30 PM UTC
- resolved Dec 09, 2024, 04:07 PM UTC
3:15pm GMT: Facing delays in processing new sessions, Investigating the issue 4:20pm GMT: Issue fixed, and processing rates restored. No data loss and no backlog
Minor November 13, 2024 Processing rate for crashes and non-fatals has slowed and was restored 6h 10m
Started Nov 13, 2024, 02:30 AM UTC· resolved Nov 13, 2024, 08:40 AM UTC
- resolved Nov 13, 2024, 09:27 AM UTC
2:30am GMT: Facing delays in processing crashes and non-fatals. Investigating the issue 8:40am GMT: Issue fixed, and processing rates restored. No data loss, but seeing some delays