Instabug Outage History

Instabug is up right now

Instabug had 12 outages in the last 2 years totaling 62h 18m of downtime — averaging 0.5 incidents per month.

There were 12 Instabug outages since November 13, 2024 totaling 62h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://statuspage.instabug.com

Minor July 8, 2026

Elevated latency and delayed data loading

Detected by Pingoru
Jul 08, 2026, 12:38 PM UTC
Resolved
Jul 08, 2026, 01:51 PM UTC
Duration
1h 13m
Affected: CoreDSYM UploadWeb AppAPMCrashesCrashesSurveys & AnnouncementsBugsBugsFeature RequestsSurveys & AnnouncementsApp HealthSession ReplayChats
Timeline · 2 updates
  1. monitoring Jul 08, 2026, 12:38 PM UTC

    Beginning around 13:00 UTC on July 7, 2026, some customers may have experienced slower load times and delays in data appearing on their dashboards. We traced the cause to elevated load on part of our core infrastructure and have applied mitigations, including scaling the affected systems. Service performance has largely recovered. We are actively monitoring the situation and rolling out additional safeguards to prevent recurrence. We will post further updates as they become available.

  2. resolved Jul 08, 2026, 01:51 PM UTC

    Fixes rolled out and the incident has been resolved.

Read the full incident report →

Minor June 10, 2026

Delayed Data Processing

Detected by Pingoru
Jun 10, 2026, 07:05 PM UTC
Resolved
Jun 11, 2026, 03:39 PM UTC
Duration
20h 34m
Timeline · 4 updates
  1. identified Jun 10, 2026, 07:05 PM UTC

    We're currently experiencing delays in processing and displaying some incoming data. New crash reports, performance monitoring metrics (app launches, network requests, traces, and screen visits), and session analytics may appear with a lag or be temporarily incomplete in your dashboards. Our engineering team has identified the cause and is actively working to restore normal processing speeds. No data is being lost. Affected information will be processed and appear once the backlog clears.

  2. identified Jun 10, 2026, 07:34 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 11, 2026, 07:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2026, 03:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 4, 2026

Service Disruption

Detected by Pingoru
Jun 04, 2026, 10:56 AM UTC
Resolved
Jun 04, 2026, 10:56 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 04, 2026, 11:47 AM UTC

    Affected: APM, Dashboard, Crashes, Chats, Surveys Start: June 4, 2026 at 10:56 UTC Resolved:June 4, 2026 at 11:08 UTC Some users experienced intermittent issues with SDK data ingestion and dashboard access during this window. The team identified the issue and restored capacity. All services are now operating normally.

Read the full incident report →

Major November 23, 2025

Data ingestion is down

Detected by Pingoru
Nov 23, 2025, 05:56 PM UTC
Resolved
Nov 23, 2025, 08:13 PM UTC
Duration
2h 17m
Affected: Web AppAPM
Timeline · 3 updates
  1. identified Nov 23, 2025, 05:56 PM UTC

    There is an issue with ingesting the data into our databases, we are currently working on a fix, it has been down for the past 1.5 hours. No data loss is expected

  2. monitoring Nov 23, 2025, 07:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 23, 2025, 08:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 6, 2025

Partial Service Outage

Detected by Pingoru
Nov 06, 2025, 12:56 PM UTC
Resolved
Nov 06, 2025, 12:56 PM UTC
Duration
—
Affected: DSYM UploadWeb AppAPM
Timeline · 1 update
  1. resolved Nov 06, 2025, 12:56 PM UTC

    we experienced an unexpected outage lasting around 40 minutes, causing partial unavailability and degraded performance across core services. Systems were restored after mitigation steps, and services are now operating normally.

Read the full incident report →

Minor October 20, 2025

Resources Throttling

Detected by Pingoru
Oct 20, 2025, 04:54 PM UTC
Resolved
Oct 20, 2025, 07:38 PM UTC
Duration
2h 44m
Affected: Core
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 04:54 PM UTC

    Earlier today, AWS had operational issues with no effect on our APIs & Dashboards https://health.aws.amazon.com/health/status We've just started experiencing throttling to some of our infrastructure on AWS that are degrading our services

  2. resolved Oct 20, 2025, 07:38 PM UTC

    All systems are operational

Read the full incident report →

Major June 25, 2025

Dashboard and SDK APIs are down for some users

Detected by Pingoru
Jun 25, 2025, 01:59 PM UTC
Resolved
Jun 25, 2025, 03:58 PM UTC
Duration
1h 59m
Affected: CoreDSYM UploadWeb AppAPM
Timeline · 5 updates
  1. investigating Jun 25, 2025, 03:20 PM UTC

    No new events being ingested

  2. identified Jun 25, 2025, 03:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 25, 2025, 03:25 PM UTC

    Dashboard is up and running

  4. monitoring Jun 25, 2025, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 25, 2025, 03:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 19, 2025

Dashboard is unstable due to configuration issues

Detected by Pingoru
May 19, 2025, 12:04 PM UTC
Resolved
May 19, 2025, 01:48 PM UTC
Duration
1h 43m
Affected: DSYM UploadWeb AppAPM
Timeline · 6 updates
  1. investigating May 19, 2025, 12:26 PM UTC

    Dashboard is unstable due to configuration issues

  2. identified May 19, 2025, 12:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 19, 2025, 12:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 19, 2025, 01:11 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring May 19, 2025, 01:29 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 19, 2025, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 6, 2025

Certain crash reporting pages are experiencing performance issues or delays

Detected by Pingoru
Jan 06, 2025, 06:00 PM UTC
Resolved
Jan 07, 2025, 06:24 PM UTC
Duration
1d
Affected: Core
Timeline · 4 updates
  1. investigating Jan 06, 2025, 06:00 PM UTC

    1/6/2025 4:50pm GMT: Certain crash reporting pages are experiencing performance issues or delays. Investigation started

  2. identified Jan 06, 2025, 07:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 06, 2025, 08:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 07, 2025, 06:24 PM UTC

    This incident has been resolved.

Read the full incident report →