Instabug incident

iOS SDK Incident

Notice Resolved View vendor source →

Instabug experienced a notice incident on March 15, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2022, 12:00 PM UTC
Resolved
Mar 15, 2022, 12:00 PM UTC
Duration
Detected by Pingoru
Mar 15, 2022, 12:00 PM UTC

Update timeline

  1. resolved Mar 15, 2022, 08:41 PM UTC

    A server-side configuration change was rolled out that resulted in our SDK crashing when caching the response of server-side payload. Since the aforementioned API request happens right after the app has finished launching, this resulted in apps using the Instabug SDK crashing right after they launch. We were alerted about this issue as soon as it started happening and we quickly changed the configuration that caused the crash. In total, it took around 40 minutes from the first alert we got till the fix rolled out to 100% of the applications using our SDK. There is no action required from your side related to this crash.