Inspera incident

Intermittent delays and increased error rates

Notice Resolved View vendor source →

Inspera experienced a notice incident on April 20, 2024, lasting 9d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2024, 09:37 AM UTC
Resolved
Apr 30, 2024, 08:30 AM UTC
Duration
9d 22h
Detected by Pingoru
Apr 20, 2024, 09:37 AM UTC

Update timeline

  1. monitoring Apr 20, 2024, 09:37 AM UTC

    Between 7am and 9:30am UTC we have been experiencing intermittent delays both in user actions and background processing, as well as increased error rates. We are monitoring the situation and taking steps to ensure service availability is maintained.

  2. monitoring Apr 22, 2024, 01:58 PM UTC

    During the weekend and early Monday CET there have been some continued delays in background processes. A temporary fix is now in place, and we are continuously monitoring the performance.

  3. resolved Apr 30, 2024, 08:30 AM UTC

    This incident has been resolved.