Inspera incident

Temporary issue starting tests and previewing content

Notice Resolved View vendor source →

Inspera experienced a notice incident on May 14, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 01:22 PM UTC
Resolved
May 14, 2024, 01:00 PM UTC
Duration
—
Detected by Pingoru
May 14, 2024, 01:22 PM UTC

Update timeline

  1. resolved May 14, 2024, 01:22 PM UTC

    We have recently identified, and resolved an issue affecting both admin and student users today, May 14th between 14:50 and 15:05 CET. The impact of the incident includes the following: - admin users would experience issues if they tried to preview questions, question sets and/or tests. - student users would not be able to start tests within the specified time interval. After the incident was resolved they would be able to enter the test as normal. - students starting up tests in Safe Exam Browser (SEB) needed to exit SEB completely, before being able to start the test.