Inspera incident

Issue with Norwegian Language Pack: Not possible to change start/end time

Minor Resolved View vendor source →

Inspera experienced a minor incident on June 5, 2024 affecting Inspera Assessment - Admin, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2024, 11:14 AM UTC
Resolved
Jun 05, 2024, 02:28 PM UTC
Duration
3h 14m
Detected by Pingoru
Jun 05, 2024, 11:14 AM UTC

Affected components

Inspera Assessment - Admin

Update timeline

  1. identified Jun 05, 2024, 11:14 AM UTC

    Due to an issue with captions for the language pack “Norsk - Bokmål” (Norwegian) it is currently not possible to change the Start and End time on tests if using that language pack in the UI. The time will automatically change to 20.24 if one tries to modify the time. We are working on a fix for this issue and will have it deployed as soon as possible. The workaround is to change the Language Pack to another language and change the Start and End time as needed. After doing the modifications, you can then safely change back to “Norsk - Bokmål” as long as you don’t then modify the times again.

  2. monitoring Jun 05, 2024, 02:12 PM UTC

    A fix for the issue has been deployed. We are currently testing and monitoring that the fix has worked as expected.

  3. resolved Jun 05, 2024, 02:28 PM UTC

    This incident has been resolved.