Inspera incident

Issue with the new login page and new candidate dashboard

Minor Resolved View vendor source →

Inspera experienced a minor incident on September 4, 2024 affecting Inspera Assessment - Admin and Inspera Assessment - Student, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 05:46 AM UTC
Resolved
Sep 04, 2024, 06:49 AM UTC
Duration
1h 2m
Detected by Pingoru
Sep 04, 2024, 05:46 AM UTC

Affected components

Inspera Assessment - AdminInspera Assessment - Student

Update timeline

  1. investigating Sep 04, 2024, 05:46 AM UTC

    We have identified an issue where the login page have been reverted to the old one. The same also applies to the new candidate dashboard, and all candidates will be sent to the old dashboard upon login. The issue does not affect the users ability to log in, and both student and admin users should be able to log in to Inspera as usual. As the features Multiple Attempts and Assessment Path are dependent on the new candidate dashboard, candidates will not be able to take such tests during the incident. We are treating the issue with the highest priority and will update status page as soon as we have more information.

  2. resolved Sep 04, 2024, 06:49 AM UTC

    The issue is resolved.