Inspera incident

SSO log in issues

Major Resolved View vendor source →

Inspera experienced a major incident on October 15, 2024 affecting SSO Login, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 11:59 AM UTC
Resolved
Oct 15, 2024, 12:24 PM UTC
Duration
24m
Detected by Pingoru
Oct 15, 2024, 11:59 AM UTC

Affected components

SSO Login

Update timeline

  1. investigating Oct 15, 2024, 11:59 AM UTC

    We have identified an issue affecting SSO login for student and admin users. If the login fail, you can try again. The issue will only occur on specific servers. We are expecting the issue to be resolved by 12:10 UTC today.

  2. identified Oct 15, 2024, 11:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 15, 2024, 12:24 PM UTC

    The issue is resolved. SSO login is now working on all servers again since 12:06 UTC.