Inspera incident
Safe Exam Browser incompatibility with Windows 11 24H2 update
Inspera experienced a minor incident on October 22, 2024 affecting Inspera Assessment - Student, lasting 1d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 22, 2024, 02:11 PM UTC
We have received reports that all Safe Exam Browser versions for Windows that are currently supported by Inspera may be incompatible with the Windows 11 24H2 update. This incompatibility is resolved in version 3.8.0 of Safe Exam Browser for Windows, and we are working on getting this version approved for use with Inspera Assessment as soon as possible. There are no known workarounds for this. If possible, and if necessary, we suggest postponing the 24H2 update for Windows 11. A progress update will be posted as soon as we have more information, or latest by 14:00 (UTC+2) on Wednesday October 23rd.
- identified Oct 23, 2024, 11:24 AM UTC
Testing of version 3.8.0 of Safe Exam Browser for Windows is in the final stages. Once testing is completed, we will approve this version for use with Inspera Assessment. Next progress update can be expected latest by 10:00 (UTC+2) on Thursday October 24th.
- resolved Oct 24, 2024, 06:57 AM UTC
Testing of version 3.8.0 of Safe Exam Browser for Windows is now completed, and this version is approved for use. Candidates who download SEB from their Inspera Assessment dashboard will now get version 3.8.0 automatically. The system requirements page will shortly be updated with the latest download link.