Inspera incident

Delayed updates in Inspera Assessment

Minor Resolved View vendor source →

Inspera experienced a minor incident on November 10, 2024 affecting Candidate Monitoring and Inspera Originality and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2024, 04:34 PM UTC
Resolved
Nov 10, 2024, 05:01 PM UTC
Duration
26m
Detected by Pingoru
Nov 10, 2024, 04:34 PM UTC

Affected components

Candidate MonitoringInspera OriginalityExternal Test SynchronizationExternal User Synchronization/ImportPDF ServiceInspera Open APIsEmail sendingLTI Integration

Update timeline

  1. investigating Nov 10, 2024, 04:34 PM UTC

    We are investigating an issue with delayed updates to several services in Inspera Assessment. This impacts the Event Log and Webhooks. More details to follow.

  2. monitoring Nov 10, 2024, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2024, 05:01 PM UTC

    This incident has been resolved.