Inspera incident

Create Question Set action prompting the user to select a template

Notice Resolved View vendor source →

Inspera experienced a notice incident on November 13, 2024, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 11:04 AM UTC
Resolved
Nov 15, 2024, 02:20 AM UTC
Duration
1d 15h
Detected by Pingoru
Nov 13, 2024, 11:04 AM UTC

Update timeline

  1. identified Nov 10, 2024, 02:11 PM UTC

    When creating a Question Set you will see a UI prompting you to select a template. This UI is only intended for tenants that have enabled the use of this feature. It is currently being shown to all users. You can still create Question Sets like you otherwise would by not selecting a template and clicking the Create Question Set button at the bottom. A fix will be released within the next few days to ensure this UI is only shown to tenants with this feature enabled.

  2. identified Nov 13, 2024, 08:44 AM UTC

    We are continuing to work on a fix for this issue, and current expected resolution time is in the afternoon on Thursday, November 14th.

  3. identified Nov 13, 2024, 11:04 AM UTC

    The 'Question Set Templates' feature in the Author module is NOT yet available for general use. Our team is actively working, and we are on track for it to be removed by Thursday, November 14th. Thank you for your patience

  4. resolved Nov 15, 2024, 02:20 AM UTC

    This incident has been resolved.