Inspera incident

The 'word count' feature in Marking is temporarily disabled for all customers

Notice Resolved View vendor source →

Inspera experienced a notice incident on December 18, 2024 affecting Inspera Assessment - Admin, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 09:32 AM UTC
Resolved
Dec 18, 2024, 09:32 AM UTC
Duration
—
Detected by Pingoru
Dec 18, 2024, 09:32 AM UTC

Affected components

Inspera Assessment - Admin

Update timeline

  1. resolved Dec 18, 2024, 09:32 AM UTC

    Dear Customers We want to make you aware that we have temporarily disabled the 'word count' feature in Marking for the essay and text answer question types. There is no impact on the word count feature for candidates, including the maximum word count functionality on submitted answers. The reason for the change is a vulnerability that has been identified in a third-party component, which we will be addressing with a code change in the new year. We have no evidence that the vulnerability has been exploited maliciously.