Inspera incident

Delays on event log updates

Minor Resolved View vendor source →

Inspera experienced a minor incident on June 11, 2025 affecting Inspera Assessment - Admin, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 08:24 AM UTC
Resolved
Jun 12, 2025, 11:26 AM UTC
Duration
1d 3h
Detected by Pingoru
Jun 11, 2025, 08:24 AM UTC

Affected components

Inspera Assessment - Admin

Update timeline

  1. investigating Jun 11, 2025, 08:24 AM UTC

    Currently we are experiencing delays on event log updates. The delays will affect all updates to event log and subsequently the webhooks. The delay only affects low-priority events (e.g. changing settings to tests) and event types that are flagged as urgent (.g. user entering remote proctoring queue) are not experiencing any delays. We are actively investigating the issue and will post progress updates here.

  2. monitoring Jun 11, 2025, 10:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2025, 11:26 AM UTC

    The issue is now resolved.