Inspectorio incident

Inspectorio System Instability Impacting Multiple Components

Notice Resolved View vendor source →

Inspectorio experienced a notice incident on August 22, 2018, lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2018, 09:08 AM UTC
Resolved
Aug 26, 2018, 06:02 AM UTC
Duration
3d 20h
Detected by Pingoru
Aug 22, 2018, 09:08 AM UTC

Update timeline

  1. investigating Aug 22, 2018, 09:08 AM UTC

    We are receiving reports of instability on the Inspectorio platform impacting the following platform components: - Booking Management - Reports Management - Inspection Services Mangement - Subscription Management You may experience difficulty taking actions on Bookings, Reports, Inspections, and inviting/managing users on Inspectorio. We are working to identify the cause of this instability and resolve it as quickly as possible. We will post updates here as soon as more information is available. Please feel free to subscribe to this status page to receive updates automatically when they are posted.

  2. monitoring Aug 22, 2018, 10:05 AM UTC

    Stability has been restored across all modules. Our team is currently working to remove Purchase Orders, Bookings, and Reports that were duplicated during this period. Normal usage of the Inspectorio platform should be fully restored at this time. We will post a final update when we have removed the duplicated Purchase Orders, Bookings, and Reports to confirm all issues have been fully resolved.

  3. monitoring Aug 23, 2018, 11:34 AM UTC

    Our team has removed most of the duplicated information on Inspectorio, but there are still some duplicated Purchase Orders and Bookings appearing on the platform. Thanks for your continued patience as we work to fully resolve this issue.

  4. resolved Aug 26, 2018, 06:02 AM UTC

    All known duplicated issues have been resolved and system functionality continues to be normal. Thanks for your patience as we worked to close out all pending items. Please contact [email protected] with additional concerns.