Inspectorio experienced a major incident on December 22, 2021 affecting Web, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 22, 2021, 09:23 AM UTC
We are currently investigating the issue. Our Engineering Team is working towards resolution and securing detailed findings.
- identified Dec 22, 2021, 09:25 AM UTC
The issue has been identified and a fix is being implemented. As a workaround, affected users need to refresh Sight for the meantime.
- identified Dec 22, 2021, 09:33 AM UTC
We are continuing to work on a fix for this issue. The issue stems from Akamai and our Engineering team is closely working with Akamai for a complete fix of the issue. Meanwhile, refreshing Sight is still the most effective workaround for all affected users. Thank you and appreciate your patience for bearing with us.
- monitoring Dec 22, 2021, 09:52 AM UTC
A fix has been deployed and the team is monitoring the results. Still awaiting feedback from Akamai.
- resolved Dec 22, 2021, 02:01 PM UTC
This incident has been resolved. Users affected have reported that the behavior is back to normal and no additional reports have been received. Please reach out to [email protected] should you need further details relevant to this incident. Thank you and we appreciate your support and patience for bearing with us.