Inspectorio incident

Login Issues with Sight and Rise

Major Resolved View vendor source →

Inspectorio experienced a major incident on September 7, 2022 affecting Mobile API and Web and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2022, 01:19 PM UTC
Resolved
Sep 07, 2022, 02:01 PM UTC
Duration
42m
Detected by Pingoru
Sep 07, 2022, 01:19 PM UTC

Affected components

Mobile APIWebWeb

Update timeline

  1. investigating Sep 07, 2022, 01:19 PM UTC

    We’re currently investigating a potential service interruption with SIGHT and RISE. We will post another update as soon as we learn more.

  2. monitoring Sep 07, 2022, 01:23 PM UTC

    The issue has been mitigated and we are currently monitoring the results.

  3. monitoring Sep 07, 2022, 01:36 PM UTC

    Our engineering team has implemented a fix for the issues with Sight and Rise and are monitoring the situation. At this time, all actions taken should be processed normally. We will post an update as soon as the issue has been fully resolved.

  4. resolved Sep 07, 2022, 02:01 PM UTC

    Our Engineering team has confirmed that the issue impacting Sight and Rise has been resolved. If you continue to experience problems, please contact our support team via e-mail at [email protected] or via live chat. We apologize for the inconvenience and thank you for your patience.