Inspectorio experienced a minor incident on September 28, 2022 affecting Web, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2022, 08:04 AM UTC
Our engineering team is investigating an issue with RISE. At this time, users may experience being unable to log into the platform. We apologize for the inconvenience. We will share an update once we have more information.
- investigating Sep 28, 2022, 08:31 AM UTC
The issue has been mitigated and users should be able to log-in and navigate through the RISE platform. We'll continue to provide updates.
- identified Sep 28, 2022, 08:39 AM UTC
Our engineering team has identified the issue and is currently working on a fix. We'll continue to provide updates on the issue.
- monitoring Sep 28, 2022, 08:40 AM UTC
Our engineering team has implemented a fix for the issues with RISE and is monitoring the situation. At this time, all actions taken should be processed normally. We will post an update as soon as this has been fully resolved.
- resolved Sep 28, 2022, 09:06 AM UTC
Our Engineering team has confirmed that the issue impacting RISE has been resolved. If you continue to experience problems, please contact our support team via e-mail at [email protected] or via live chat. We apologize for the inconvenience and thank you for your patience.