Inspectorio incident

Inspection Details Accessibility in Sight

Minor Resolved View vendor source →

Inspectorio experienced a minor incident on March 13, 2023 affecting Web, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2023, 07:34 AM UTC
Resolved
Mar 13, 2023, 11:03 AM UTC
Duration
3h 28m
Detected by Pingoru
Mar 13, 2023, 07:34 AM UTC

Affected components

Web

Update timeline

  1. investigating Mar 13, 2023, 07:34 AM UTC

    Our engineering team is investigating an issue with Sight. At this time, users may experience unresponsiveness when clicking on Inspection IDs or trying to access Inspection Details. We apologize for the inconvenience. We will share an update once we have more information.

  2. monitoring Mar 13, 2023, 08:10 AM UTC

    Our engineering team has implemented a fix for the issue with Sight and is monitoring the situation. We will post an update as soon as this has been fully resolved.

  3. monitoring Mar 13, 2023, 08:44 AM UTC

    The issue has been mitigated. We are starting to receive confirmation that users are now able to access Inspection Details in the system. We will post an update as soon as this has been fully resolved.

  4. resolved Mar 13, 2023, 11:03 AM UTC

    Our Engineering team has confirmed that the issue impacting Sight has been resolved. If you continue to experience problems, please contact our support team via e-mail at [email protected] or via live chat. We apologize for the inconvenience and thank you for your patience.