Inspectorio incident
Users Not Receiving Email Notifications Shared via Sight Mobile
Inspectorio experienced a minor incident on March 23, 2023 affecting Mobile API, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 23, 2023, 01:33 AM UTC
Our Engineering Team has identified the root cause about an issue with SIGHT. Currently, users may experience not receiving email notifications when inspections are shared via the Sight Mobile App. We apologize for the inconvenience. Our team is actively working on the fix.
- monitoring Mar 23, 2023, 02:09 AM UTC
Our Engineering Team has implemented the fix and is monitoring the situation. We will post an update as soon as this is fully resolved.
- monitoring Mar 23, 2023, 02:23 AM UTC
Our Engineering Team confirmed that the issue impacting SIGHT recently has been resolved. If you continue to experience problems, please contact our Support Team via e-mail at [email protected] or via live chat at https://support.inspectorio.com/hc/en-us/. We thank you for your patience regarding this matter.
- resolved Mar 23, 2023, 02:24 AM UTC
Our Engineering Team confirmed that the issue impacting SIGHT recently has been resolved. If you continue to experience problems, please contact our Support Team via e-mail at [email protected] or via live chat at https://support.inspectorio.com/hc/en-us/. We thank you for your patience regarding this matter.