Inspectorio incident

Users unable to upload report from mobile

Critical Resolved View vendor source →

Inspectorio experienced a critical incident on April 18, 2023 affecting Mobile API, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2023, 07:19 AM UTC
Resolved
Apr 18, 2023, 07:37 AM UTC
Duration
17m
Detected by Pingoru
Apr 18, 2023, 07:19 AM UTC

Affected components

Mobile API

Update timeline

  1. investigating Apr 18, 2023, 07:19 AM UTC

    Our engineering team is investigating an issue with Sight mobile. At this time, users may experience being unable to upload inspection reports. We apologize for the inconvenience. We will share an update once we have more information.

  2. monitoring Apr 18, 2023, 07:29 AM UTC

    Our engineering team has implemented a fix for the issues with Sight mobile and is monitoring the situation. At this time, all actions taken should be processing normally. We will post an update as soon as this has been fully resolved.

  3. resolved Apr 18, 2023, 07:37 AM UTC

    Our Engineering team has confirmed that the issue impacting Sight mobile has been resolved. If you continue to experience problems, please contact our support team via e-mail at [email protected] or via live chat. We apologize for the inconvenience and thank you for your patience.