Inspectorio incident

Errors on Sight Mobile (Android)

Major Resolved View vendor source →

Inspectorio experienced a major incident on June 27, 2023 affecting Mobile API, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2023, 11:03 AM UTC
Resolved
Jun 27, 2023, 11:17 AM UTC
Duration
14m
Detected by Pingoru
Jun 27, 2023, 11:03 AM UTC

Affected components

Mobile API

Update timeline

  1. investigating Jun 27, 2023, 11:03 AM UTC

    Our engineering team is investigating an issue with Sight Mobile on Android. At this time, users may experience errors when starting or uploading an inspection. We apologize for the inconvenience. We will share an update once we have more information.

  2. monitoring Jun 27, 2023, 11:14 AM UTC

    Our engineering team has implemented a fix for the issues with Sight Mobile (Android) and is monitoring the situation. At this time, all actions taken should be processing normally. We will post an update as soon as this has been fully resolved.

  3. resolved Jun 27, 2023, 11:17 AM UTC

    Our Engineering team has confirmed that the issue impacting Sight Mobile (Android) has been resolved. If you continue to experience problems, please contact our support team via e-mail at [email protected] or via live chat. We apologize for the inconvenience and thank you for your patience.