Inspectorio experienced a critical incident on January 5, 2024 affecting Web, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 05, 2024, 10:33 AM UTC
Our Engineering Team is investigating an issue with RISE and Docuflow. At this time, users may be unable to log in to both platforms. We apologize for the inconvenience. We will share an update once we have more information.
- monitoring Jan 05, 2024, 10:40 AM UTC
Our Engineering Team has implemented the fix and is monitoring the situation. We will post an update as soon as this is fully resolved.
- resolved Jan 05, 2024, 10:48 AM UTC
Our Engineering Team confirmed that the issue impacting RISE and Docuflow has been resolved. If you continue to experience problems, please contact our Support Team via e-mail at [email protected] or via live chat at https://support.inspectorio.com/hc/en-us/. We thank you for your patience regarding this matter.