Inspectorio experienced a notice incident on May 16, 2024 affecting Mobile API, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 16, 2024, 11:17 PM UTC
Our Engineering team has identified a temporary issue affecting the login functionality of our mobile application due to a recently launched authentication process. We have successfully implemented a fix and you should be able to login Mobile without any issue. We are still monitoring the issue status. If you have any questions or need further assistance, please contact our support team via e-mail at [email protected]. We apologize for the inconvenience and appreciate your patience. Thank you for your continued support.
- monitoring May 16, 2024, 11:33 PM UTC
We are continuing to monitor for any further issues.
- resolved May 16, 2024, 11:44 PM UTC
Our Engineering Team confirmed that the issue impacting Sight mobile app has been resolved. If you continue to experience problems, please contact our Support Team via e-mail at [email protected] or via live chat at https://support.inspectorio.com/hc/en-us/. We thank you for your patience regarding this matter.