Inspectorio incident
Connectivity issues for Inspectorio China region
Inspectorio experienced a notice incident on February 11, 2025 affecting Integration API and Mobile API and 1 more component, lasting 16h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 11, 2025, 10:13 AM UTC
We have observed and received reports regarding intermittent login issues when accessing Inspectorio platform from within China. Our initial investigation indicates the issue may have been related to upstream network disruptions through Cloudflare (https://www.cloudflarestatus.com/). Recent updates suggest that services are now stable, and users can successfully log in. We are actively monitoring the situation to ensure ongoing service stability. We will provide further updates as needed. Thank you for your understanding and patience.
- resolved Feb 12, 2025, 02:23 AM UTC
[FEB-12 00:14 UTC] Our Engineering/Infrastructure Team confirmed that the issue impacting intermittent login issues when accessing Inspectorio platform from within China has been resolved. If you continue to experience problems, please contact our Support Team via e-mail at [email protected] or via live chat (at the bottom-right corner) at https://support.inspectorio.com/hc/en-us/. We thank you for your patience regarding this matter.