Insightly incident

Site Availability

Critical Resolved View vendor source →

Insightly experienced a critical incident on October 30, 2020 affecting Insightly Web App and Insightly API, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2020, 08:03 AM UTC
Resolved
Oct 30, 2020, 09:07 AM UTC
Duration
1h 3m
Detected by Pingoru
Oct 30, 2020, 08:03 AM UTC

Affected components

Insightly Web AppInsightly API

Update timeline

  1. investigating Oct 30, 2020, 08:03 AM UTC

    We're aware of an impact to site availability and are investigating.

  2. identified Oct 30, 2020, 08:22 AM UTC

    The issue has been identified and our team is working on a solution.

  3. monitoring Oct 30, 2020, 08:38 AM UTC

    A fix has been implemented and services have been restored.

  4. resolved Oct 30, 2020, 09:07 AM UTC

    This incident has been resolved.